For more than 2 decades, MTM has joined along with their clientele to develop non emergency medical-related transport for reaching healthcare, promoting autonomy, & joining community resources. By simply utilizing high-quality customer support and also the means to produce detailed service provider structures, they can help their clients to be able to achieve their set goals at the same time accomplishing their own vision of communities free of barriers.
Your overall health & safety are really a main worry to MTM. In reaction to the current Coronavirus outbreak, they are actually using any recommendations offered by the Centers for Disease Control.
MTM is here to supply a range of nonemergency medical transportation Brokerage services to tackle your biggest obstacles in medical-related transport & Public Transportation Services. Right from state non emergency healthcare transportation (NEMT) brokerage to organizing & sending for major transportation organizations, their professional services endeavor to strengthen member health outcomes whilst aligning together with customer goals, decreasing system costs, & increasing total satisfaction.
Using their own in-depth expertise in the medical transport products and services market, MTM’s mobility management model provides an ingenious technique to synchronized community transport.
Using a wide variety of synced, feasible transportation solutions, mobility management makes certain every aspect of passengers’ transport expectations will be fulfilled. MTM show passengers about the transportation resources open to them, and also help them pick the ideal style of transport that most closely fits their requirements.
As demand continues to increase, mobility management delivers a strategic method for unifying, managing, & coordinating transportation services. MTM collaborates with their clients to deliver a family of travel services and options like:
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on & assigning them to the most cost-effective, appropriate mode of transportation
Performing education and outreach to explain the travel system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
As transportation agencies outsource more services to achieve cost savings, a dedicated Quality Assurance (Quality Assurance) contractor is imperative to accurately track performance metrics, analyze data, and lead the agency & its contractors through continual quality improvement.
Serving as the eyes of the agency a genuine development of the agency’s very own team an independent Quality Assurance specialist provides a further level of impartiality to hold any other suppliers responsible & pro actively deal with service and conformity issues. Having practical knowledge that mixes transportation & quality assurance, MTM recognizes how different facets of Quality Assurance have an effect on a transportation sections function, & includes a specialized system ready to be able to boost compliance and procedure development.
The specialist Quality & Compliance unit keeps track of the transport of over 20 or so million journeys yearly through the subcontracted system of travel service providers, with well over seven point five mil telephone calls handled by their client service locations every year. For each of the more than One hundred legal contracts, MTM currently have intrinsic quality control methods available & hold themselves answerable to overall performance specifications and Key Performance Indicators(KPIs).
MTM is actually a authentic leader on developing Quality Assurance processes intended for the non emergency healthcare transportation sector, and also has effectively carried out these methods in their own individual services for over two full decades. In every single commitment they manage, MTM completes Quality Assurance tasks which makes them exclusively proficient to produce unprejudiced assessments, analyze service trends, & document crystal-clear results and advice.
Having a collection of methods, plans, processes, & records produced during the last Twenty years & ready to be personalized to meet travel agencies unique needs, MTM is definitely very well geared up to enhance setup & help make speedy constructive influences on transportation companies of virtually any overall size.
Significantly more unique for the transit market, MTM works with transit organizations throughout Maryland and Washington, D.C. to deliver focused QA solutions. In both cases, MTM cooperate together with the travel organizations to put together in depth packages which provide management for each of the Administration & Operations of the paratransit units.